When adding a node to Worker Service Manager, you may get the "Failed to get Service Status Error". Check the logs doe a more detailed description of the error, which can be found in the following directory: C:\Users\{username}\AppData\Local\Software Alliance\Sal.WorkloadDistributionManager\logs. Check the last entry in the log file for the most recent error. 


The following error indicates that the node added was not saved to the Trusted Hosts list. 

"ERROR Sal.WorkloadDistributionManager.Entities.NodeManagementException: Failed to get the service status. ---> System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote server WorkerVMMW0 failed with the following error message : WinRM cannot process the request. The following error with error code 0x8009030e occurred while using Negotiate authentication: A specified logon session does not exist. It may already have been terminated.  
 This can occur if the provided credentials are not valid on the target server, or if the server identity could not be verified.  If you trust the server identity, add the server name to the TrustedHosts list, and then retry the request. Use winrm.cmd to view or edit the TrustedHosts list."


As a result, run the following command in the Windows Powershell console to add the node to the Trusted Hosts list:


Set-Item WSMan:\localhost\Client\TrustedHosts –Value “{node PC name}”